ADMIN USER
Need to upgrade your SmartVault plan or change your billing frequency? Our support team handles all plan and billing changes to ensure your account transitions smoothly without service interruption.
What You Can Change
- Plan upgrades or downgrades (features, user limits)
- Billing cycle (monthly to annual, or annual to monthly)
- Payment methods and billing information
Important Billing Restrictions
You can only switch from annual to monthly billing starting from your next annual renewal date. Monthly to annual changes can be made at any time.
How to Request Changes
Option 1: Contact Support Directly
- Contact the support team for assistance with plan changes
- Best for urgent upgrades or complex account modifications
Option 2: Submit a Support Ticket
- Submit a support ticket
- Include your current plan details and desired changes
- Allow 1-2 business days for processing