Updating Your SmartVault Plan or Billing Cycle

ADMIN USER

Need to upgrade your SmartVault plan or change your billing frequency? Our support team handles all plan and billing changes to ensure your account transitions smoothly without service interruption.

What You Can Change

  • Plan upgrades or downgrades (features, user limits)
  • Billing cycle (monthly to annual, or annual to monthly)
  • Payment methods and billing information

  Important Billing Restrictions

You can only switch from annual to monthly billing starting from your next annual renewal date. Monthly to annual changes can be made at any time.

How to Request Changes

Option 1: Contact Support Directly

Option 2: Submit a Support Ticket

  • Submit a support ticket 
  • Include your current plan details and desired changes
  • Allow 1-2 business days for processing
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